At Tactical & Security, we strive to ensure every customer is satisfied with their purchase. Please review our policy carefully before placing an order.
📦 Returns
- Returns can be requested within 7 days of receiving your order.
- Items must be unused, unworn, and returned in their original packaging with all tags and accessories included.
- We do not accept returns for items that have been used, damaged, or altered after delivery.
- Customers are responsible for confirming correct sizes before placing an order.
🚫 Exchanges
- We do not offer exchanges.
- If you need a different item, please return the original product (if eligible) and place a new order.
💰 Refunds
- Refunds are issued only after the returned item has been received and inspected.
- Once approved, refunds will be processed to the original payment method or another agreed method.
- Processing times may vary depending on your payment provider.
🚚 Return Shipping
- All return shipping costs are the responsibility of the customer, including in cases of incorrect or defective items.
- Original shipping fees are non-refundable.
⚠️ Non-Returnable Items
We do not accept returns for:
- Used or damaged products
- Items without original packaging
- Clearance or final sale items (if applicable)
📞 Contact Us
For returns or refund requests, please contact us with your order details:
- Phone: +1 904 756 0204
- Email: Info@tacticalandsecurity.com