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Free worldwide shipping on all orders over $150

Common queries answered

Frequently asked Questions

Once your order is placed, it is processed within 7–8 working days.

After processing, delivery takes an additional 10–15 working days depending on your location and courier service.

You will receive a tracking number once your order has been shipped so you can easily track your parcel until it reaches you.

We want you to shop with confidence at Tactical & Security.

  • You may request a return or exchange within 7 days of receiving your order.
  • Items must be unused, in original condition, and with all packaging intact.
  • Products that are used, damaged, or altered after delivery are not eligible for return or exchange.
  • Exchanges are allowed for size or product replacement (subject to availability).
  • Refunds (if applicable) are processed only after the returned item is inspected and approved.

⚠️ Important:

  • Return shipping costs are the customer’s responsibility.
  • Shipping charges are non-refundable.

For any return or exchange request, please contact our support team with your order details.

If you need to change your shipping address, please contact us as soon as possible after placing your order.

  • Address changes can only be made before the order is processed or shipped.
  • Once your order has been shipped, we are unable to modify the delivery address.
  • To update your address, please provide your order number and correct shipping details to our support team.
  • Phone: +1 9047560204 Or Email: Info@tacticalandsecurity.com

Once your order is shipped, you will receive a tracking number via email or WhatsApp.

  • Use this tracking number on the courier’s tracking page to check real-time updates.
  • You can also contact our support team if you need help checking your order status.
  • Tracking information usually becomes active within 24–48 hours after dispatch.

If you haven’t received your tracking details after shipping, please reach out to us with your order number for assistance.

 
 

You can easily contact our customer support team through the following channels:

Our team is available to assist you with orders, tracking, returns, exchanges, and product inquiries. We aim to respond as quickly as possible and ensure you get the help you need.

If you notice that you entered the wrong shipping address, please contact us immediately.

  • If your order has not been processed or shipped yet, we can update the address for you.
  • If the order has already been processed or dispatched, we will not be able to change the address.
  • In that case, you may need to coordinate with the courier service directly once tracking is available.

To correct your address, please provide your order number and the correct shipping details as soon as possible to our support team.

Yes, we ship worldwide.

Our company is based in the USA, and we deliver tactical gear to customers across many countries. Shipping availability may vary depending on your location, but most international orders are supported.

If there are any restrictions or issues delivering to your country, our support team will contact you after your order is placed.

For any questions about shipping to your location, feel free to contact us before ordering.

In most cases, yes — your order will be shipped in one package whenever possible.

However, depending on product availability, size, or warehouse location, your items may sometimes be shipped in separate packages. If this happens, you will receive tracking details for each shipment.

You will not be charged any additional shipping fees if your order is split.

Still need help?

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